Refund policy
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Shipping of returns will be at the customer's expense.
To start a return, you can contact us at returns@YourShopLet.co.za. Please note that returns will need to be sent to the following address: 66 Anderson Street, Marshalltown, Johannesburg, 2001, South Africa.
If your return is accepted, a full refund or exchange will be done upon the return is received. Items sent back to us without first requesting a return will not be accepted.